Instant information about your recent cell phone purchase is just a click away
You can pay for your order by credit card or debit card. We accept the following credit cards:
� Visa � Mastercard � American Express � Discover
You may view and download a copy of your final Sales Receipt Is it safe to use my credit card over the Internet?
Yes! We use state-of-the-art technology to make our system secure. Please see our Site Security page for more information about the ways in which we protect your transaction
Thank you for shopping with TMI Wireless. We have done our best to ensure the security and privacy of your transactions with us. Rest assured that your credit card information and other personal data will be treated with the highest standards of safety, security, and confidentiality. We appreciate your business!
We have included everything you need to easily track the progress of your purchase from the moment we receive your order to the time it is shipped to you. You can check your order page 24/7 to review the most up-to-date information about your order!
How will I know you've received my order?
You will receive confirmation of your order by email. Please print or make a note of your order number for future reference, because you can use it to track your order online
How long will it take to receive my order?
For most orders:
Service Provider Credit Approval Shipping Method Shipping Total
24 hours Ground 1-6 days 2-7 days
24 hours 2nd Day Air 1-2 days 2-3 days
24 hours Next Day Air 1 day 2 days
Some orders may take longer! Delays in receiving credit approval or activation approval from your wireless service provider may cause delays in the order�s shipment date. If the wireless service provider requires more information to process your order, we will contact you by email or phone. Any delays will be visible on the Order Status page and communicated to you via email. Please respond as soon as possible to avoid unnecessary delays.
How will I know you've received my order?
You will receive confirmation of your order by email. Please print or make a note of your order number for future reference, because you can use it to track your order online by clicking here.
Why do you ask me for personal information?
Wireless service providers require a credit history check to provide service. Your information is only used for this application process.
How is my personal information kept secure?
All information submitted is protected by our secure server, which automatically encrypts your personal information, name, address, and telephone number, so that it can't be read while traveling over the Internet.
We've made every effort to make our system a secure one. In order to provide our customers with the most secure and private online shopping environment available, TMI Wireless uses state-of-the-art technology to protect credit card numbers and other confidential information you provide when placing an order. The instant you go to the offer page, the "padlock" symbol on the browser bar at the bottom of your monitor indicates that you have entered our secure zone. Our security system automatically encrypts your personal information, including credit card number, name, address, and telephone number, so that it can't be read while traveling over the Internet. This is the industry standard for securing web transactions. Any information that you send to us while at our secure site is "encrypted" before it is transmitted over the web. To access your account online, you will need a secure version browser: Microsoft* Internet Explorer 3.0 or higher or Netscape* Navigator 2.0 or higher. Satisfaction Guarantee
Product Satisfaction Guarantee - Exchange Policy
If, for any reason, you are not satisfied with your original wireless device and would like to exchange it for another, you must contact our Customer Service department within 15 days of your activation date to obtain a Return Merchandise Authorization (RMA) number.
Money-Back Guarantee - Return Policy
If you are not satisfied with your purchase or any other offers available from the wireless service provider, T-Mobile, you must obtain a Return Merchandise Authorization (RMA) number from our Customer Service department within 15 days of your activation date to be eligible for a full refund for your wireless device(s). Ordering
How long will it take to receive my order?
For most orders:
Service Provider Credit Approval Shipping Method Shipping Total
24 hours Ground 1-6 days 2-7 days
24 hours 2nd Day Air 1-2 days 2-3 days
24 hours Next Day Air 1 day 2 days
Some orders may take longer! Delays in receiving credit approval or activation approval from your wireless service provider may cause delays in the order�s shipment date. If the wireless service provider requires more information to process your order, we will contact you by email or phone. Any delays will be visible on the Order Status page and communicated to you via email. Please respond as soon as possible to avoid unnecessary delays.
How will I know you've received my order?
You will receive confirmation of your order by email. Please print or make a note of your order number for future reference, because you can use it to track your order online
Why do you ask me for personal information?
Wireless service providers require a credit history check to provide service. Your information is only used for this application process.
How my personal information is kept secure?
All information submitted is protected by our secure server, which automatically encrypts your personal information, name, address, and telephone number, so that it can't be read while traveling over the Internet. Please see our Site Security page for details.
This Site contains links to other websites, which are not owned or operated by cellularphonego.com. Cellular phone go.com is not held responsible for third party affiliations or partnerships. We are providing their services to you for your conviences. Once you leave our site please read the policy on the page you are visiting.
� Copyright 2004, 2005, 2006 Cellular Phone Go.com. All Rights Reserved.
